SHIPPING POLICY
Quebec and Ontario
For all orders of 80$ or more, we offer fast and free delivery anywhere in Quebec and Ontario. You will receive your package within 3 to 5 business days.
For orders under 80$, we offer fast shipping for 10$. You will receive your package within 3 to 5 business days.
Rest of Canada
Elsewhere in Canada, we offer you the option of choosing between fast delivery in 3 to 5 business days or standard delivery in 5 to 10 business days. Here are the fees according to the different provinces.
Alberta, British Columbia, Manitoba, Saskatchewan, Newfoundland and Labrador
fast delivery in 3 to 5 business days: $ 44
standard delivery in 5 to 10 business days: $ 22
New Brunswick, Nova Scotia, Prince Edward Island
fast delivery in 3 to 5 business days: $ 25
standard delivery in 5 to 10 business days: $ 12
Yukon
fast delivery in 3 to 5 business days: $ 103
standard delivery in 5 to 10 business days: $ 76
Nunavut, Northwest Territories
standard delivery in 5 to 10 business days: $ 141
United States
In the United States, except remote islands, we suggest standard delivery in 5 to 10 business days. Customs fees may apply, if so, they will be charged to the customer.
standard delivery in 5 to 10 business days: 30$ CAD
RETURN POLICY
The satisfaction of my customers is very important to me and it is a criterion that I keep in mind throughout the manufacturing process. However, if you notice a major defect or you are not completely satisfied with an item, do not hesitate to contact me.
Apart from exceptions, returns are accepted up to 30 days after the order was placed. The item must be in new condition, never worn nor washed and have its original tags. Delivery charges for returned items will be deducted from the refunded amount.
To return an item, please message us through the Contact section.
* Items purchased in person, custom made items, personalized items and items made from upcycled quilts are not refundable nor exchangeable. Items shipped outside of Canada are not refundable nor exchangeable. Gift cards are not refundable.